Return Policy: Thank you for shopping with Unity Flames! We strive to provide high-quality products, and we want you to be completely satisfied with your purchase. Please read our return policy below:
Damaged Products: If your package arrives damaged, please contact us within 7 days of delivery. Include a clear photo of the damaged item(s) in your email to help us process your request.
Refunds: We do not refund delivery fees. If your damaged product is eligible for a refund, we will only refund the cost of the product itself.
Non-Refundable Items: Due to the nature of our products, we cannot accept returns for items that have been opened or used.
Contact Information: For any issues or concerns regarding your order, please reach out to us at jm.unityflames@gmail.com. We aim to respond within 48 hours.
Exchanges: At this time, we do not offer exchanges. If you would like a different item, please place a new order.
Customer Satisfaction: As a small business, your satisfaction is incredibly important to us. We appreciate your understanding and support as we strive to create the best experience for our customers.
Thank you for choosing Unity Flames. We appreciate your support!