We prioritize your satisfaction! Please review our return policy for seamless returns on damaged products.
Thank you for choosing Unity Flames! We greatly appreciate your support and are dedicated to providing you with exceptional products. Please take a moment to review our return policy to ensure a smooth experience.
Return Eligibility: While we hope you love your purchase, we understand that issues may arise. If you receive a damaged product, please contact us within 7 days of delivery. To help us address your concern, kindly include a clear photo of the damaged item along with your message. This will allow us to assess the situation and respond promptly.
Refunds: Refunds will only be issued for products deemed damaged upon arrival. Please note that we do not refund shipping fees. Once your return is approved, we will process your refund swiftly and send you a confirmation email, ensuring you are informed every step of the way.
How to Contact Us: For any concerns or to initiate a return, please feel free to reach out to us at jm.unityflames@gmail.com. Our team is here to assist you and address any issues you may encounter. Your satisfaction is our priority, and we want to make the return process as easy as possible.
Important Information: As a small business, your understanding and support mean the world to us. We are committed to resolving any issues swiftly and effectively, ensuring you have a positive experience with Unity Flames.
Thank you for being a valued part of the Unity Flames family! We look forward to serving you again in the future.